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Role Summary: Executive (Card Operations) – Grade III Class III
National Savings Bank (NSB), Sri Lanka’s premier state-owned savings bank, is seeking qualified and energetic professionals for the permanent post of Executive (Card Operations). Based in Colombo, this role focuses on strengthening the bank’s digital transaction ecosystems, ensuring operational efficiency across card networks, and maintaining compliance standards.
Key Job Details
| Metric / Parameter | Details |
| Organization | National Savings Bank (NSB) |
| Position & Grade | Executive (Card Operations) – Grade III Class III |
| Employment Type | Permanent (1-Year Probation) |
| Location | Head Office, Colombo, Sri Lanka |
| Salary Scale | Rs. 90,645 – 1,220 × 20 – Rs. 115,045 |
| Initial Gross Salary | ~Rs. 195,000 / month |
| Age Limit | Under 30 years as of the closing date (exempt for internal candidates) |
| Application Deadline | 14 August 2026 |
Qualifications & Competencies Required
- Citizenship: Must be a Sri Lankan citizen.
- Education: UGC-recognized Bachelor’s Degree in Banking, Finance, Business Administration, Management, Commerce, IT, Accounting, Science, or Mathematics.
- Professional Qualifications: IBSL Banking Diploma (or equivalent) plus specialized certifications in Card Operations, Payment Systems, Risk Management, or Fraud Prevention.
- Experience: Minimum 2 years of relevant experience in the financial services sector (Card Centre experience is advantageous).
- Core Skills: Proficiency in payment switches (Visa, Mastercard, LankaPay, PBA), GL reconciliations, fraud pattern detection, MS Office suite, and analytical problem-solving.
About Us
National Savings Bank (NSB) is Sri Lanka’s premier state-owned specialized bank and an AAA-rated financial institution. Backed by a full government guarantee on customer deposits, NSB operates an extensive nationwide network dedicated to fostering national savings, financial inclusion, and modern digital payment services. National Savings Bank (NSB) website
Key Benefits of This Role
- Competitive Earnings: Starting monthly gross salary of approximately Rs. 195,000 alongside a structured incremental scale.
- Concessionary Financing: Access to staff loan schemes and preferential housing loan rates.
- Comprehensive Healthcare: Medical assistance coverage for employees and eligible dependents.
- Retirement & Long-Term Security: Statutory EPF and ETF contributions complemented by a non-contributory bank pension plan.
- Professional Support: Reimbursement of annual membership fees for recognized professional bodies.
How to Prepare Your CV for This Position
- Highlight Card & Payment Expertise: Clearly detail your hands-on experience with payment gateways, clearing networks (Visa/Mastercard/LankaPay), and General Ledger (GL) card reconciliations.
- Quantify Operational Accomplishments: Use metrics to demonstrate impact (e.g., “Managed daily reconciliation of over 50,000 debit card transactions” or “Reduced switch dispute processing times by 20%”).
- Emphasize Compliance & Risk Management: Mention your understanding of Central Bank regulations, fraud monitoring tools, and PCI-DSS standards.
- Detail Credentials Early: Place your UGC-approved degree and IBSL status near the top of your resume for rapid verification.
How to Prepare for the Interview
- Master Operational Workflows: Review chargebacks, settlement procedures, end-of-day GL balances, and inter-bank clearing cycles.
- Understand the Payment Landscape: Be ready to discuss the LankaPay ecosystem, virtual card initiatives, and local e-commerce payment trends.
- Prepare Scenario-Based Answers: Use the STAR method (Situation, Task, Action, Result) to explain how you handled transaction errors, suspicious payment patterns, or strict audit requirements.
- Align with Central Bank Guidelines: Familiarize yourself with recent CBSL payment security baselines and digital banking directives.
Career Guide & Growth Tips
- Specialize in Fraud Tech: Gain exposure to automated transaction monitoring tools and machine-learning fraud engines.
- Build Regulatory Acumen: Stay informed on changing risk standards, compliance protocols, and anti-money laundering (AML) controls for card transactions.
- Pursue Leadership Pathways: Leverage NSB’s internal promotion tracks by proving operational reliability, team leadership, and process automation achievements.
How to Apply
- Obtain Form: Download the prescribed NSB application form directly from the official National Savings Bank Website (
www.nsb.lkunder Careers). - Prepare Documentation: Attach clear copies of academic degrees, IBSL certificates, service letters, and civil identification.
- Envelope Marking: Label the top left-hand corner of the envelope:“Executive (Card Operations) – Grade III Class III”
- Postal Submission: Send the completed form via Registered Post on or before 14 August 2026 to: HRD DivisionNational Savings BankHead Office, Colombo 03 More Jobs
Disclaimer
This job summary is provided for informational purposes based on official NSB recruitment announcements. Applications sent via unregistered post or incomplete submissions lacking required document copies will be rejected. Canvassing in any form leads to immediate disqualification. The Bank retains the right to shortlist candidates or modify the hiring process at its discretion.