Assistant Manager – Financial Services

Company Overview Infomate, a fully owned subsidiary of John Keells Holdings, is a pioneer in shared services and a leading Business Process Management (BPM) provider. We deliver comprehensive Finance & Accounting, Back Office, Customer Support, HRO, and Payroll services to a diverse local and global clientele. Join our team for an exciting opportunity to elevate your career.

Job Responsibilities

Operations Management: Lead end-to-end BPO finance operations (AP, AR, and R2R), ensuring all outsourced processes align with Infomate’s transition procedures and delivery standards.
Performance Excellence: Develop, monitor, and drive KPI and SLA performance to maintain high operational quality, productivity, and continuous improvement.
Client Relations: Manage client relationships through proactive communication, negotiation, and regular performance governance.
Leadership: Provide dedicated leadership by coaching and developing the team to exceed delivery expectations.
Process Innovation: Drive operational excellence by identifying process gaps, conducting root cause analyses, and implementing efficiency initiatives.

Person Specifications

Experience: At least 6 years of relevant experience in Finance and Accounting, including a minimum of 2 years within the BPO sector.
Qualifications: A completed degree or a recognized professional qualification in Finance or Accounting.
Communication: Exceptional verbal and written communication skills paired with strong leadership and interpersonal abilities.
Technical Skills: Proficiency in Advanced Excel with sharp analytical capabilities.
Availability: Willingness to work according to the Australian Time Zone (4:30 AM – 1:00 PM) and calendar.

How to Apply If you are an enthusiastic professional passionate about reaching new heights in the financial sector, we want to hear from you.

Submit your resume today.

InfoMate (Pvt) Limited Published: 15 Apr 2026

Company Name : Informate pvt ltd

To apply for this job please visit careers.keells.com.