Assistant Manager – HRO

Assistant Manager – HRO

InfoMate (Pvt) Limited, a subsidiary of John Keells Holdings, is a pioneer in shared services and a leading Business Process Management (BPM) provider. We deliver world-class Finance & Accounting, Payroll, and HRO services to a diverse global and local clientele. Join our team and take your career to new heights in a dynamic, high-growth environment.

Primary Responsibilities

In this role, you will lead payroll functions and comprehensive HR operations for a designated portfolio of clients. Your key duties include:

• Payroll Management: Oversee end-to-end payroll processing across multiple platforms, manage off-cycle payments (bonuses, etc.), and ensure the timely settlement of all statutory dues.

• Compliance & Reporting: Prepare and submit periodic returns to regulatory bodies (ETF, PAYE, Stamp Duty, etc.) and maintain rigorous audit-ready documentation.

• Employee Lifecycle: Manage the full employee journey, including seamless onboarding, internal transfers, and offboarding processes.

• Recruitment Support: Facilitate client recruitment by coordinating interviews, managing candidate communication, and maintaining accurate hiring records.

• Team Leadership: Guide and mentor your team to achieve high performance, tracking key metrics to ensure all service delivery targets are met.

• Stakeholder Management: Act as a primary point of contact for client queries, building strong professional relationships and ensuring high service standards.

• Process Excellence: Identify opportunities for process improvement and support departmental growth by identifying new service opportunities.

Person Specifications

• Education: A Bachelor’s degree or a recognized professional qualification in Human Resource Management, Business Administration, or a related field.

• Experience: At least 5 years of experience in HR, ideally with prior experience in an Assistant Manager or supervisory capacity.

• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) is essential.

• Competencies: * Strong leadership, interpersonal, and communication skills (verbal and written).

  • The ability to perform effectively under pressure and manage strict SLAs and timelines.

  • A collaborative mindset with the ability to foster a positive team environment.

How to Apply

If you are an enthusiastic HR professional passionate about excellence, we want to hear from you. Submit your resume today and start your journey with InfoMate.

InfoMate (Pvt) Limited 16 April 2026

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Company Name : InfoMate (Pvt) Limited