Website Dialog Axiata
Campaign Manager
Job Purpose
The Campaign Manager will strategically design and execute multi-channel campaigns to accelerate digital adoption across Dialog’s platforms. You will focus on driving growth for e-sales, reloads, bill payments, self-care, and chatbot usage. The role requires a blend of creative strategy and data-driven execution to bridge gaps in user awareness, engagement, and conversion.
Key Responsibilities
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Strategy & Execution: Develop campaign strategies aligned with organizational goals, classifying objectives into Awareness, Education, Engagement, and Conversion.
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Creative Growth: Design effective “hooks” and “converters” to drive digital adoption through creative storytelling and cost-effective channels.
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Data-Driven Insights: Analyze consumer behavior and BI data to target the right audiences and capitalize on emerging e-commerce trends.
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Cross-Functional Leadership: Coordinate with Commercial, Marketing, Traffic Ops, and BI teams to ensure seamless campaign planning and execution.
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Platform Optimization: Leverage external touchpoints to augment the digitization journey and maximize the performance of in-app real estate (banners, artwork, etc.).
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Financial Management: Negotiate bank/voucher promotions, manage channel budgets, and conduct ROI analysis to ensure profitable growth.
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Performance Tracking: Prepare daily and weekly reports on revenue, traffic (DAU, MAU, Stickiness), and product profitability.
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Process Improvement: Establish SOPs for marketing planning and conduct transparent postmortems to share key learnings and optimize future performance.
The Person
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Education: Bachelor’s degree in Marketing, Business Management, or a related field.
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Experience: Minimum of 3 years of professional experience in marketing or business management within a reputable organization.
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Technical Skills: Proficiency in MS Office, BI Data Studio, and Meta/Google advertising tools.
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Core Competencies:
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Strong strategic thinking and campaign planning skills.
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Deep understanding of consumer behavior and data analysis.
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Proven ability to manage budgets and perform financial impact assessments.
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Excellent communication skills with the ability to coordinate across multiple departments.
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A focus on driving sustainable, long-term behavioral change in digital users.
More Details
Company Name : Dialog Axiata
Closing Date: 31/05/2026
Company Website
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To apply for this job please visit hcmcloud.dialog.lk.