Assistant Manager – Learning & Development

Assistant Manager – Agency Learning & Development

Union Assurance is a premier corporate leader and the fastest-growing entity in the Life Insurance industry. We are backed by the strength and stability of John Keells Holdings PLC, one of Sri Lanka’s largest conglomerates.

The Role

As the Assistant Manager, you will manage the end-to-end Learning & Development (L&D) process. Your primary focus will be identifying and addressing the training needs of our agents to ensure the organization meets its strategic growth objectives.

Key Accountabilities

• Strategy & Framework: Define the learning philosophy and document a comprehensive short-term and long-term L&D roadmap.

• Annual Planning: Develop the yearly training plan focused on product knowledge and need-based selling, utilizing business inputs and formal needs assessments.

• Stakeholder Collaboration: Partner with Regional and Zonal Managers to capture specific training requirements across different territories.

• Execution & Quality: Oversee the delivery of the learning plan nationwide, ensuring all sessions meet established learning objectives.

• Financial Oversight: Manage the training budget with a focus on cost optimization and operational efficiency.

• Content & Delivery: Design high-impact training materials and personally facilitate sessions for senior agency members.

• Performance Monitoring: Lead business reviews to discuss participation rates and performance; report key metrics (effectiveness, coverage, etc.) to the Learning Academy.

• Innovation: Evaluate current infrastructure and implement new technologies to enhance learning efficiency.

• Continuous Improvement: Analyze program data to provide actionable recommendations for improving the overall learner experience.

Qualifications & Experience

• Education: Bachelor’s degree in Business Administration, Marketing, or a related field.

• Professional Certification: Full or partial qualification in HR, L&D, Coaching, or Mentoring is highly advantageous.

• Experience: A minimum of 2–3 years at a Senior Executive level within L&D, with at least 8+ years of total professional experience.

• Skills:

  • Exceptional communication and interpersonal skills to build rapport.

  • Strategic mindset with a result-driven approach in a competitive market.

  • Strong adaptability and the ability to thrive under pressure in a fast-paced environment.

Remuneration & Application

The selected candidate will receive an attractive remuneration package commensurate with experience.

How to Apply: Interested applicants are encouraged to submit their applications on or before 23rd May 2026.

More Details
Company Name : Union Assurance PLC